How We Help
ObservSMART Patient Rounds
With ObservSMART, staff complete required safety rounds using tablets that sync with tamper-resistant patient wearables.
Checks cannot be completed unless the staff member is within the prescribed distance of the patient.
Proximity and observation intervals are customizable to your workflow.
Patient Wearable
Years of research went into our proprietary, tamper-resistant wearable and Bluetooth enabled beacons.
- •Lightweight and comfortable
- • Sports-like design
- •100% Waterproof
- •Antimicrobial, easy to clean
- •Reusable beacons
- •12 month battery life
There is no need to access the patient’s wrist to complete an observation. The observation is
assured through customizable staff-to-patient proximity settings.
Staff Rounding Application
ObservSMART provides staff with an efficient, easy-to-use tool for documenting required patient rounds and 1:1 observations.
- •Ensure staff-to-patient proximity
- •Patient pictures for staff assurance
- •Customizable patient observation intervals
- •Customizable patient risk flags and precautions
- •Automated daytime/nighttime proximity adjustments
We ensure observation compliance and mitigate the severe risks and costs associated with missed and falsified observations.
ObservSMART 1:1
A Higher Level Of Observation
ObservSMART 1:1 ensures the continuous monitoring of high-risk patients
- •Maintains staff-to-patient proximity
- •Customizable proximity settings per patient
- •Q15 checks or randomized intervals for observer engagement
ObservSMART has customizable supervisory and observer alerts that help to proactively mitigate risk and avoid sentinel events
- •Out-of-proximity alerts
- •Late or missed observation alerts
- •Staff falling asleep alerts
ObservSMART 1:1 is the only solution that ensures staff-to-patient proximity is maintained. This feature increases patient and staff safety while greatly reducing risks related to self-harm, suicide, and elopement.
Observation Options
With the ability to customize intervals, ObservSMART allows for the intensive monitoring of multiple patients.
- •Reduces reliance on 1:1
- •Labor flex – cost reduction
- •Real-time compliance
- •Documentation and full EMR integration
Client Case Study – Beacon Behavioral Health
1:1 Observation Reduction
Net Direct Cost Savings Per Patient Day: $26.53
Annual Direct Cost Savings: $28.78/Per Patient Day*
*2 FTE x 3 Shifts ($220,000/365)/21)
“The reduction is attributed to the physicians having greater confidence that the patients were being checked, and ObservSMART’s ability to allow for tighter observation intervals, i.e., 5 or 7 minutes, as opposed to defaulting to a 1:1.”
“We have seen an overall 50% reduction in orders for (1:1) constant observations. Staffing constraints are considerable so this also frees-up our ability to admit more patients.”
Proactive Intervention
Alerts for Real-Time Risk Mitigation
ObservSMART has customizable real-time alerts to account for patient safety concerns.
- •Client-specific, customizable alert thresholds
- •Coordinated, supervisory escalation process
- ⦾Late or missed observations
- ⦾1:1 out of range
- ⦾1:1 sitter falling asleep
- ⦾Patient off-unit latency notifications
Supervisory staff will be proactively notified of any potential issues so they can assist in real-time.
- •Nursing Station Dashboard: Real-time unit monitoring and notifications
- •Request assistance feature for organized code response
Supports Staff Workflow and Better Communication
ObservSMART fully supports the complexities and nuances of various healthcare workflows.
- •Off-unit, observed patient coordination
- •Off unit, non-observed, leave of absence (LOA) patient documentation with alerting for overdue return time
- •Patient observations arranged in order of priority for efficiency
- •Proprietary management processes and ongoing operational customer support
Reporting and Analytics
ObservSMART provides a suite of powerful reporting and analytics capabilities that help support the needs of the clinical, business, risk and quality teams.
- •Real-time reporting – staff performance
feedback bar - •Unit and staff compliance reports
- •Patient observation reports
- •Automated sleep reports
- •Advanced reporting with proactive alerts, filters, comparative views
- •Corporate roll ups
- •Survey Readiness
Customer Success
ObservSMART is invested in your success every step of the way.
Each client has a dedicated Customer Success Manager who helps to continually measure quality of care and compliance.
•Supports safety and compliance goals,
helping to drive best practice
•Actively monitors your data for opportunities
•Schedules periodic leadership discussions
Your success is our success.
Integration
ObservSMART can operate independently, or fully integrate with any EMR.
- •HL7 and FHIR Capable
- •SAML
- •OCTA
- •ORU, ORM, ADT
- • LDAP
- •Mutual TLS
- •Integrates bi-directionally with your EMR
- • AWS HIPAA compliant cloud hosting
- •SAML/MFA capable
Support
24/7 support – we are always here to help
Environment of
Care Rounds
ObservSMART provides staff with a proximity-required tool to digitally document environmental safety checks.
- •Customizable time intervals and settings per unit, per facility
- •Built-in reminders for staff to complete rounds
- •Escalation alerts for missed or past due rounds
- •‘Needs repair/attention’ requests notifications sent to designated staff
- •Easy-access reporting
- •Proximity-required EOC compliance
Survey Readiness
ObservSMART’s validated Environment of Care Rounds helps your organization to be survey ready at any time. Automated, streamlined documentation and reporting with ObservSMART helps to ensure facilities are prepared for surveyors and auditors, while improving safety for patients, staff, and visitors.
Nurse Rounds
Similar to ObservSMART’s core rounding solution, we provide a tool for Nurses to digitally document required patient rounds within designated windows of time.
Proximity-Required Nurse Rounds
- •Arranges patients in order of priority
- • Customizable rounding windows
- •Reminders for upcoming rounds
- •Alerts for missed and overdue rounds
- •Ability to assign Nurses to groups of patients
- •Rounds are time-stamped and documented
- •Easy access, real-time reporting
- •Proximity-required compliance
Quality of Care
All documentation in ObservSMART is time-stamped and stored for real-time and retrospective reporting and analysis, allowing for a more comprehensive view into the patient’s journey and care provided over time.
Vitals Documentation
ObservSMART provides staff with a proximity-required tool to digitally document patient vitals information. There is the ability to program when vitals need to be taken and at what frequency.
Staff are able to view the last 6 vitals measurements taken in the application.
- • Customizable vitals per patient
- •Reminders when vitals are due
- •Alerts for patient-specific vitals thresholds
- •Alerts for out-of-range vital signs
- •Direct integration into EHR
Assessments
ObservSMART provides staff with an easyto-use, proximity-required tool to document various patient assessments, including depression, suicide, neuro and detox scales assessments.
The ObservSMART Team can build any assessment the client needs.
Current assessments include:
- •Benzodiazepine Withdrawal Assessment
Scale (BWA) - •Stimulant Withdrawal Assessment Scale (SWAS)
- •Subjective Opioid Withdrawal Scale (SOWS)
- •Short Alcohol Withdrawal Scale (SAWS)
- •PHQ – 9 (Patient Health Questionnaire)
- •CSSRS Screen (Columbia-Suicide Severity Rating Scale)
- •CIWA-Ar (Clinical Institute Withdrawal Assessment Alcohol Scale Revised)
- •Incontinence Check COWS (Clinical Opiate
Withdrawal Scale) - •Morse Fall Scale
Protocols
- •Hard-wire fall and HAI prevention
- •Facilitate clinical team communication
- •Time-stamped and documented
- •Reminders and alerts when tasks are due/ overdue
- •Customizable per facility, unit, patient
- •Photo and QR code validation
- •Real-time dashboard for task completion
Gain insights on patient progress, facility compliance and overall quality of care.
